Mapping Knowledge Management in Disseminating Information to Students in the Midst of the Covid Pandemic (Case Study at Vocational University Brawijaya Malang)
DOI:
https://doi.org/10.33505/jodis.v6i2.210Keywords:
knowledge management, information dissemination, covid-19Abstract
This study aims to analyze the mapping of several supporting and inhibiting factors of the knowledge management process in disseminating information in universities, especially Universitas Brawijaya Vocational Schools in the midst of the covid-19 pandemic. The research approach used is qualitative with the type of case study research. The data retrieval technique used was telephone interview with student resource persons and parties from the Vocational School of Brawijaya University. The results showed that; 1) Establishment of a knowledge sharing culture; 2) Facilities and infrastructure to support the knowledge management process; 3) Policy in using knowledge. In the process of disseminating information based on the knowledge management process, Universitas Brawijaya Vocational School must fix some of the shortcomings that occur in the process, such as improving the process of disseminating information with one door and also adding Human Resources in the service sector that can be proactive.
References
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Lexy J. Moleong, D. M. A. (2014). Metodologi Penelitian Kualitatif (Edisi Revisi). PT Remaja Rosdakarya.
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